F.A.Q

How many days notice do I need to give for a custom order? It would be very helpful if you could give a minimum of 48 hours notice when ordering something special. For personalised stamping such as initials or logos please call or email us.

Does Toronto Cupcake deliver? Yes! Toronto Cupcake delivers to all locations in the GTA and surrounding areas. The minimum order for delivery is 1/2 dozen. Delivery to most downtown Toronto postal codes is $13.00. We deliver to a radius of approximately 80KM from downtown Toronto. If you need a delivery outside of this area please contact us. Delivery windows are 8-noon and noon-6 within Toronto. Outside of Toronto is noon-6.

How do I store my cupcakes? If you are planning on eating them within a day you can store them at room temperature. If you are not going to eat them right away you can freeze them. To thaw them, take them out of the freezer and cover them lightly with plastic wrap while they thaw. This will minimize condensation forming on the cupcakes. They should be ready to eat in about an hour. You should not refrigerate your cupcakes overnight because they will dry out.

Does Toronto Cupcake have gluten-free cupcakes? Yes, by special order. Please contact us. There is a min order of a dozen.

Toronto Cupcake Allergen Alert Toronto Cupcake is NOT a nut-free kitchen. Several of our flavours use peanuts or other nut products. We recommend that customers with severe allergies err on the side of caution and not eat our cupcakes. Please be aware that our cupcakes may contain or come into contact with common allergens, such as dairy, eggs, wheat, soybeans, tree nuts, or peanuts

When and how do I pay? Payment is due when you receive your invoice via email. After you have successfully completed an order you will receive an order confirmation email from Toronto Cupcake. Shortly afterwards you will be sent an invoice that can be paid online.

Are you able to personalise cupcakes? Challenge us!! We are so excited to create personalised cupcakes for you. From traditional hand stamped initials or logos to hand moulded 3D characters we are up to the task. Check out our occasions page to see some of our work. Please give us a call or email to discuss your ideas.