This is what experienced travelers have said about us.
Mr. J & Mrs. P Presti (Virginia) .. Well what can I say; we love Myra and her husband. You guys are the rare people you meet in life that makes living a joy. You always work with us, you know what we like and always come through for us. You keep in contact and let us know of any changes or possible problems with the weather of conditions. We consider you to be our friends and part of our cruising family. Thanks for taking care of our friends and us.
Mrs. S. Riker (New York) .. We were VERY pleased with your travel agency and you in particular. You were so very helpful and nice, and always so responsive when we had a question. You always answered promptly and we appreciate that so much. I would highly recommend you to anybody, and as a matter of fact, I already have!! We couldn't be more pleased with you and your agency. I am sure we will use you again in the future.
Mrs. C. Stokley (North Carolina) .. Our church booked a cruise through Cruise Travel Services in September 2004. We were planning to sail again in April 2006 but unfortunately we had to cancel the trip. Jerry was just as professional and thoughtful dealing with our cancellation as he was with booking the cruise. There is no doubt in my mind that Cruise Travel Services is the best there is and I will ALWAYS use their services when booking a cruise.
Mr. & Mrs. S. Benson (Virginia) .. We have already re-booked .. We are completely satisfied with your excellent service.
Mr. & Mrs. W. Dennis (Virginia) .. It's hard to improve on excellent service. Myra was wonderful to work with. Very professional and caring. This is our third cruise booked through Cruise Travel Services, Inc. and we will be coming back for more. We highly recommend their service.
Mrs. S. Worley (Virginia) .. Really can't think of anything that would improve service .. Great!
Mrs. S. Baucom (Virginia) .. When asked on our returning cruisers survey form: What could Cruise Travel Srvices, Inc. do to better serve you in the future .. She answered: "I don't know of anything that wasn't world class."
Mrs. C. Stokley (North Carolina): Church Group sailed aboard Carnival's Fascination .. Thank you for your professionalism and most importantly thank you for your thought fullness and compassion. That's what makes you and Myra stand out above any travel agent I have ever worked with before, you are so thoughtful and compassionate with your clients. You are the best there is and I thank God that he led me to you. You'll be hearing from us again to schedule another cruise.
Mrs. B. Hodge (Virginia): This was my first cruise. Several times prior to departure I had called to cancel because I was terrified of the first experience thought. Thanks to Myra, it was the closest experience to heaven I could imagine .. THANKS
Mr. & Mrs. R. Bacum (Virginia): You have spoiled us with your outstanding service!
Mrs. G. Miller (Virginia): So many questions to consider in something like this. Makes one a bit crazy. Thank you so much for the confidence we feel with you and Jerry and knowing that you will advise us how best to proceed. It's a blessing to know we have someone we trust to work with and know that you would not steer us wrong.
K. Black Family (Woodbridge, Va): Family Vacation To Hawaii .. Myra, your prompt and personalized service could not have been better .. Thanks
Condè Nast Traveler Magazine: An indispensable Travel Agent is like a seasoned concierge:1 .. Better connected than the internet.2 .. Faster than a T3 Line.
3 .. Able to book the unbookable with a single call.
Mr. & Mrs. G. B. (Grantsboro, NC): .. 50th Wedding Anniversary Group .. Carnival's Jubilee .. "I'm not sure how you could improve - Service was great! Very customer focused!"
Mr. & Mrs. D. H. (Grantsboro, NC): .. 50th Wedding Anniversary Group .. Carnival's Jubilee .. The cruise was everything we had expected and more. The food, room service, entertainment, shore excursions, [and] friendly staff always ready to help made it a fun cruise. Along with family and friends it made our 50th Anniversary one we will long remember. We thank you for the champagne and anniversary cake. It was a nice surprise.
Mr. & Mrs. G. B. (Bristol, VA.): .. Family Group .. Royal Caribbean International's Sovereign of the Seas .. Myra: We really appreciate all you did. We have dealt with long distance agencies before, and we never received such great service. Better service that we have received from local agents. You really seem to know your business, and you really seem to care for your customers. Next time we book a cruise, we will be sure to use Cruise Travel Services.
Ms. S. B. & Mr. E. V. (Dumfries, VA): .. Family Group .. Your company lives up to your slogan ["Our Service Will Spoil You"]. Praises, praises & more praises are all we kept hearing from family members in [Washington] DC & Buffalo, NY. Cruise Travel Services, Inc. is TERRIFIC.
Mrs. J. D. (Williamsburg, VA): It's hard to improve on superior service !!
Mrs. M. R. (Woodbridge, VA): Once again, you have outdone yourselves by making sure that all details of our trip were arranged with ultimate care and thoughtfulness.You have been our "family" travel agency for several trips over the past few years. In addition to my own cruises, both of my children and their families have hired your firm. Each branch of our family has had great satisfaction with your planning and bookings.
Congratulations for a job well done! You have my sincere gratitude for helping to make our trip(s) successful.
Mr. & Mrs. M. S. (Manassas, VA): I know you consider all of this your job. However, we feel you to go the "extra mile"! You genuinely care about your clients. Our experience has been that other agents are non-responsive once the $$ are locked in. "Our Service Will Spoil You" in an understatement.
Mr. & Mrs. J. T. (Honeymoon) (Virginia): Jerry, I am recommending your services to everyone I know, plus people I don't know. You did a wonderful job, and I can't wait to do business with you again. See ya' next year !
Mr. & Mrs. R. H. (Virginia): Everything was perfect. Keep up the good work.
Mr. & Mrs. L. R. (Woodbridge, VA.): You were right there when we needed you! You're great and we wouldn't trust anyone else with our plans - Thanks !
Mr. & Mrs. M. S. (Manassas, VA): Great service now, please don't change. Friendly, knowledgable, timely response to every question or request. Genuinely interested in clients' satisfaction.
Mrs. M. R. (Woodbridge,VA): Indeed, you are a kind, considerate, loving, and absolutely wonderful cruise travel agent!!! You were thorough enough in the planning of our trip that all the important details were covered, and for that, I thank you very much.As a tribute to your excellence as a travel agent, I have already booked my cruise through your company for next year - and I just returned from the trip to Alaska a few weeks ago. Do you think I am completely satisfied with your service? Well, Yes - I am!
Since I am partially disabled, I was fearful of being able to negotiate airports, staircases, and various side tours that we had scheduled. You made sure that all of my fears were unfounded by arranging for special treatment and facilities during each leg of the trip.
It was a very special surprise when we received a large refund from you because of your "Price Assurance Policy", it works!!! We truly did not expect a refund when we found that Celebrity Cruises had lowered their prices for our particular cruise. We had a great time spending our "found" money. Thanks for your fantastic business ethics.
All in all, Myra and Jerry, it has been a pleasure doing business with your company. Trust me when I say that my future travel plans will be handled by you.
Mr. & Mrs. T. H. (Virginia): Keep up the great personal touch. Thanks ever so much for all the little extras you do. Words cannot express how much we appreciate all you do for your customers.
Mr. & Mrs. W. K. (Virginia): Cruise Travel Services provided everything we would expect and more.
Mr. & Mrs. J. P. (Virginia): Very Satisfied - would recommend you to everyone.
Mr & Mrs. F. C. (Rexford, NY): Your keeping constantly abreast of breaking developments, anomalies, and discounts makes us feel like you never stop working for us to have the best cruise and the best price. Not being affluent, it's nice to know our hard earned monies are getting the best that can be.
